Refund Policy

1. Our Money-Back Guarantee

At Paythos Security, we stand behind our service with a 100% money-back guarantee. We want you to feel confident in your purchase and completely satisfied with your wallet security report.

2. Refund Eligibility

2.1 When You're Eligible

You are eligible for a full refund if:

• You're not satisfied with the quality of your security report
• You don't feel more secure after receiving our analysis
• The report doesn't meet the standards described in our service
• You experience technical issues that prevent report delivery
• You have concerns about our service quality

2.2 When Refunds Are Not Available

Refunds are not available in the following cases:

• Fraudulent or abusive refund requests
• Requests made after 30 days from purchase
• Cases where the service was used for illegal purposes
• Multiple refund requests from the same customer

3. How to Request a Refund

3.1 Contact Us

To request a refund, please contact us at info@paythos.co with the following information:

• Your name and email address
• Order reference or transaction ID
• Reason for the refund request
• Any specific feedback about the service

3.2 Response Time

We will respond to your refund request within 24 hours during business days. We may ask for additional information to process your request.

4. Refund Process

4.1 Review Process

Once we receive your refund request, we will:

• Review your request and order details
• Verify the eligibility criteria
• Contact you if additional information is needed
• Process the refund if approved

4.2 Refund Timeline

Approved refunds are typically processed within 3-5 business days. The time for the refund to appear in your account depends on your payment method and financial institution.

5. What Happens After a Refund

5.1 Service Access

After a refund is processed, you will no longer have access to the paid service features. However, you may still access free resources and sample reports.

5.2 Data Handling

We will retain your data for legal and business purposes as outlined in our Privacy Policy, but you will not be charged for the service.

6. Partial Refunds

In exceptional circumstances, we may offer partial refunds. This could include cases where:

• Only part of the service was delivered
• There were significant delays in report delivery
• Technical issues affected service quality

7. Dispute Resolution

If you're not satisfied with our refund decision, we encourage you to:

• Contact us to discuss your concerns
• Provide additional context or information
• Allow us to address any service issues

We're committed to resolving disputes amicably and ensuring customer satisfaction.

8. Contact Information

For refund requests or questions about this policy, please contact us: